Zendesk training courses

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Zendesk training courses to empower your team


Expert Zendesk training from the Route 101 team

Training topics include:

Guide (1)
6 hours
Beginner

Zendesk Support Training

Takes place every third Wednesday of the month, in person. The next training date is 15th January 2025. 

  • Best suited for 2-8 delegates

  • Minimum 2 delegates
ZD training 2 (2)
6 hours
Beginner

Zendesk Explore Training

  • Best suited for 2-8 delegates

  • Minimum 2 delegates
Guide
4 hours
Beginner

Zendesk Guide Administration Training

  • Best suited for 2-8 delegates

  • Minimum 2 delegates
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Advanced Admin
4 hours
Advanced

Zendesk Messaging Training                                 

  • Best suited for 2-8 delegates

  • Minimum 2 delegates
Advanced Admin (1)
Subject to scoping
Advanced

Zendesk Explore Bespoke Advanced Training

  • Best suited for 2-8 delegates

  • Minimum 2 delegates
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Our Expertise

Learn with Qualified Practitioners

Our expert Zendesk Implementation Consultants are here to guide you through an immersive training program that will empower you to leverage Zendesk like never before.

 

Remote & In-Person* Learning.

* Sessions run Mon-Fri 9-5 UK.

 

Zendesk Training

 

+

Zendesk projects

+

Certified Professionals

+

years Experience

All training sessions include:

Regular Knowledge Checks 

Assess your understanding of the material covered and reinforce your learning.

Access to the Zendesk Sandbox 

Experiment and fine-tune  your configuration in a dedicated Zendesk test sandbox environment.

Expert Guidance and Real-Life Use Cases

Benefit from our consultants’ insights on best practices and real-world examples for optimal results.

Practical Scenarios and Hands-On Activities

Build your own customised workflows and tackle practical scenarios to boost your confidence in configuring the Zendesk platform.

FAq’s

Things you should know

Common questions about Route 101's Zendesk training courses. 

No! If you'd prefer an in-person experience we can offer that in our dedicated training space on site in our Bristol office.

Training courses can be scheduled from 9am-5pm Monday to Friday, excluding UK bank holidays.

These training courses are designed to give you the foundational knowledge and skills required to complete the official Zendesk accreditation.

A proud Zendesk Premier Partner since 2019, Route 101 has been Zendesk EMEA Partner of the Year from 2020-2023.

Check out our reviews on the Zendesk Marketplace

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Want to learn more about our Zendesk training packages?

Get In Touch:

training@route101.com

or
Get In Touch:

+03330 440 100

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Bristol (HQ)

Route 101 Ltd.
The Conifers, Filton Rd
Hambrook
Bristol BS16 1QG

+44 (0) 3330 110 400

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