Join the upcoming UKCCF Networking Event at Route 101 offices in Bristol. Hear from experts on behavioural insights, supporting vulnerable customers, frontline agent experiences, and AI’s role in ...
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Learn how to make the most of your Zendesk Support instance. We will cover the techniques to streamline workflows, examine how to maximise agent productivity, and much more!
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This event is for CCMA members only. Join us at UCAS in Cheltenham for a day of real-world strategies to manage peak demand effectively. Get an inside look at UCAS’s clearing process - when contact ...
View DetailsJoin the upcoming UKCCF Networking Event at Route 101 offices in Bristol. Hear from experts on behavioural insights, supporting vulnerable customers, frontline agent experiences, and AI’s role in customer interactions.
Learn how to make the most of your Zendesk Support instance. We will cover the techniques to streamline workflows, examine how to maximise agent productivity, and much more!
This event is for CCMA members only. Join us at UCAS in Cheltenham for a day of real-world strategies to manage peak demand effectively. Get an inside look at UCAS’s clearing process - when contact volumes soar - along with expert advice on resource planning beyond recruitment, and more!
