The latest news, industry updates and insights

October 24th, 2023/ by Route 101

Zendesk celebrates Route 101: Regional Partner of the Year for UK&I 2023 and UK&I Collaboration Partner of the Year 2023

Bristol, 24th October 2023 – Route 101, a leading provider of customer experience solutions, is thri...

Press Release/ General
September 25th, 2023/ by Route 101

New training packages to empower Zendesk users

Bristol, 25th September 2023 – Route 101, a leading Systems Integrator specialising in Contact Centr...

Press Release/ General
August 30th, 2023/ by Route 101

Route 101 named supplier on CCS Network Services 3 framework (RM6116)

Bristol, 30th August 2023 – Route 101, a leading provider of customer engagement and communications ...

Press Release/ General
January 11th, 2023/ by Route 101

Route 101 named Zendesk EMEA GTM Partner of the Year 2022

Bristol, UK – January 11th 2023 – Route 101 has been named a Zendesk Partner Awards winner. The annu...

Press Release/ General
November 8th, 2022/ by Route 101

Route 101 Partners with the Call Centre Management Association (CCMA)

Route 101 has today announced that it is embarking upon a new partnership with the CCMA (Call Centre...

Press Release
October 13th, 2022/ by Route 101

Route 101 approved for UK Government’s G-Cloud 13 Framework

Route 101 awarded a place on a major UK Government procurement framework to deliver contact centre s...

Press Release/ Industry News/ Cloud Technology
September 30th, 2022/ by Route 101

Route 101 Named One of the Top Business Enablers in the Lloyds British Business Excellence Awards 2022

Route 101 has today announced that it has been shortlisted in the Lloyds British Business Excellence...

Press Release/ Awards
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July 28th, 2022/ by Route 101

Route 101 Partners With Ada - Leader In Automated Brand Interactions

Leading customer engagement and brand interaction providers join forces to deliver personalised auto...

Press Release/ General
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May 3rd, 2022/ by Route 101

Route 101 Named NICE CXone EMEA Partner of the Year for Second Year

Route 101 is delighted to have once again been named EMEA Partner of the Year by global CCaaS partne...

Press Release/ General
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February 15th, 2022/ by Route 101

Route 101 Partners With Leading Automation Provider UiPath

Leading Customer Engagement and Automation providers join forces to power improved customer experien...

Press Release/ General