Riverford is a UK-based organic farm and vegetable box delivery company, founded in 1987 on a small family farm in Devon. Starting with just 30 boxes of fresh produce delivered each week, the company has grown to deliver between 47,000 and 75,000 boxes nationwide.
Before working with Route 101, Riverford used separate systems to manage customer contact, which meant a lot of manual work for communications and disparity in reporting. The team was looking for a more streamlined solution that would integrate the systems, include payment options, and align with their customer-first approach.
Download the case study to see how Route 101 assisted Riverford with:
