The Ultimate platform, powered by AI UltimateGPT technology, enables you to automate 60% of your digital support channels. Expand your customer service capabilities with conversational and generative AI that operates across all text-based communication channels. Say goodbye to multiple tools, empower your agents, and consistently deliver exceptional customer experiences.
Ultimate has recently been acquired by Zendesk. With this acquisition, Zendesk can now offer the industry’s most advanced AI agents and the only complete CX platform for the AI-first era. This collaboration will empower businesses like yours with the flexibility and control to deliver customer support your way – whether through fully autonomous AI agents, workflow automation or human touch. Read more about the acquisition here.
